Frequently asked questions.
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Orders & payment
Which payment methods do you accept?
Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay and Shop Pay. Buy-now-pay-later options are available at checkout in supported countries.
Can I change or cancel my order?
Orders can be changed or cancelled within 2 hours of being placed. Contact us as soon as possible with your order number.
Do you offer team or gym discounts?
Yes. Teams, gyms and academies ordering 10+ units get tiered pricing and optional custom branding. See Team & Gym Orders.
Shipping
How much is shipping?
Shipping is free on orders over $150. Below that, standard shipping is a flat $8.95 within the US.
How long does delivery take?
In-stock orders are dispatched within 24 hours on business days. US delivery takes 2–5 business days; international 5–10 business days.
Do you ship internationally?
Yes, to 40+ countries. Duties and taxes may apply depending on your country and are shown at checkout where possible.
Returns & exchanges
What is your return policy?
You can return unworn, unwashed items in original packaging within 60 days of delivery for a refund or exchange.
Are exchanges free?
Yes. Size exchanges are free within the US under our 60-day fit guarantee.
Can I return used gloves or hand wraps?
For hygiene reasons, gloves that have been used for training and opened hand wraps cannot be returned unless faulty.
Sizing & products
What glove weight should I buy?
Most adults use 12–14oz for bag work and 16oz for sparring. Use the glove weight finder on our size guide for a personal recommendation.
How do I choose my gi size?
Gi sizes (A0–A5) are based on height first, then weight. Our gi size calculator recommends a size, including long and heavy cuts.
How do I care for leather gloves?
Air them out after every session, never leave them in a closed bag, wipe the outside with a damp cloth, and use glove deodorisers between sessions.